Locksmith Mesa

Experienced Locksmiths

Not all lock service companies are created equal.  I know I’ve spoken on this before, however, I think it’s important for consumers to understand the importance of a locksmith service company that retains skilled, reputable locksmiths on staff.

Think about it. It always costs the consumer more money, time, effort and..inconvenience when dealing with a locksmith service company that does not have talented locksmiths.  Someone might show to your business at 3pm ready to rekey and…they don’t know how to work on your hardware or have never seen access control before. Uh oh.

ASAP Lock& Security has ONLY professional, trained and experienced locksmiths and safe experts to help you with your business and home. 

Client and staff retention is an important part of business.  Wouldn’t you say?

Whe a company retains talent, to me, it shows that an owner of a company treats their locksmiths with respect and they in turn respect the policies of the company.   At ASAP Lock & Security, it’s all about customer service excellence and supporting the locksmith industry’s best security products, staying trained and informed on those products and then delivering them to our clients.

As the owner of ASAP I have long-term relationships,  not only with our clients, but with our team of locksmiths, safe experts as well as distributors and manufacturing reps both here in Mesa, AZ, the Phoenix Valley, and nationally.

So, who do you like doing business with?

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Thursday, November 19th, 2009 ASAP Lock & Security, Locksmith Mesa No Comments

Please see our latest article on installations

You can catch our latest article about installations and locksmiths in Mesa, AZ.  As always, you can contact your professional, friendly locksmith in Mesa, AZ-ASAP Lock & Security!

Monday, October 19th, 2009 ASAP Lock & Security, Locksmith Mesa No Comments

Locksmith in Mesa, AZ-Please Open My Door!

True story from a  professional Mesa AZ Locksmith. Please call our office in Mesa at 480-380-2080 to answer any questions.  Back to the locksmith story.  I was called out at 6:45am to please, please, please, I locked my keys in my bedroom. Can you come now, I need to get to work!  As locksmiths, of course this is what we do.  We help people out of jams, me personally, I like helping people NOT get into jams, by installing high security and code locks-wouldve avoided this story, but…mistakes happen so of course I hopped in the truck and got there within 15 minutes.  The bedroom lock was installed incorrectly,  upside down  Kwikset lock.  I took out my pick tools.  By the way, do you know how much a good set of professional locksmith picks cost a locksmith?  Just let me say…not cheap.  So, I picked the worried woman’s door open in about two minutes (remember, I was sleepy).  She paid me, thanked me for my kind and fast service and said she really had to get to work.  I said, “Well, have a nice day, and don’t do this anymore.”  We both chuckled and had each of our starts to our day.

Later on, we got a call at about 4:45pm. ’ Hi this is Ms. xyz,  I can’t get into my bedroom again!  My key won’t work.  What did you do to the lock?’  I assured this woman, that the picks I have–or any other professional locksmith, the picks would NOT-absolutely NOT harm the lock in any way.  Do you have the right key for your bedroom door?  Oh, yes. I think…yes, yes I do, you must have broken the lock, can you come over and let me  in again?’ Are you sure you have the correct key, Mame?  ‘Look, I think I lost it again, I need help and I can’t afford another lock out fee.   Please just come over’  I sighed, oh, this woman’s day…obviously, had not improved.  I gave her my most rock-bottom-can’t get any cheaper rate to help her, again,  because…well, I have a big heart.  My heart doesn’t pay my bills, but I believe, Karma is real so it’s a fair swap.    Back to the story…simple of it was, she wasn’t satisfied.  She wanted me to come over with no lock-out charge.  I said, wait, let me understand, you want me to come over FOR FREE?  I asked her one question and I asked it softly…Mame, do you work for free?   

Customers, please understand, we cannot come to you on-site and perform work for FREE.  What we do promise, is that you will be treated with respect, professionally and you will NOT be over-charged for services.  Now this locksmith in Mesa, AZ, the one with the heart,  did not set-up a non-profit organization.  

Hmmm, maybe I should look into that?  Please, all humor aside, if you need locksmith service in Mesa or Phoenix or anywhere else in the valley, please call a trusted locksmith at ASAP Lock & Security.  We will be glad to help.

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Tuesday, October 13th, 2009 Locksmith Mesa, Locksmith Phoenix 1 Comment